DELIVERY AND RETURNSold

Shipping and Delivery policy:


We completely understand how excited you're to get your shipped and delivered, so you can get to know it and wear it everywhere.

And we at Maa Al Thahab are honored to have you as a new member of our family, so here's how we handle your order from the minute you purchase it:

  • E-mail confirmation will be sent to your given email address containing the goods you have ordered, the chosen payment method, and the total cost.
  • We ensure your order is processed accurately and handle it delicately via our in-house inventory supervisors.
  • One of Egypt's most well-known and respected shipment companies, Aramex, carries the shipment process. All to get your order in time.
  • Aramex Couriers will get in touch with you to arrange and recheck the delivery details.
  • Congrats! Your order has been delivered; note that the shipping courier can't help you if you're facing any issues with the delivery package. So what should you do if you have any complaints? Check our exchange & return policy.

Though you're on your feet to get your order, kindly note that our working days are from Sunday to Thursday from 9:00 AM to 6:00 PM, and both Friday and Saturday are off days and not included in the ordering or shipment process.


Please find our rate explained below, with the expected delivery time:


Zone 

Delivery Fees

Delivery Days

Cairo 

35 EGP

3 to 4 working days

Giza 

35 EGP

3 to 4 working days

Al Obour

35 EGP

3 to 4 working days

Al Asher Men Ramadan

35 EGP

3 to 4 working days

Badr

35 EGP

3 to 4 working days

El Shorouk

35 EGP

3 to 4 working days

El Sadat City

35 EGP

3 to 4 working days

Shubra Al Khaymah

35 EGP

3 to 4 working days

Alexandria

40 EGP 

3 to 4 working days

Port Said

40 EGP 

3 to 4 working days

Ismailia

40 EGP 

3 to 4 working days

Suez Governorate

40 EGP 

3 to 4 working days

Qalyubiyya Governorate

45 EGP

3 to 4 working days

Gharbia Governorate

45 EGP

3 to 4 working days

Monufia Governorate

45 EGP

3 to 4 working days

Beheira Governorate

45 EGP

3 to 4 working days

Kafr El-Shaikh

45 EGP

3 to 4 working days

Sharqia Governarte

50 EGP

3 to 4 working days

Dakahlia Governorate

50 EGP

3 to 4 working days

Damietta Governorate

50 EGP

3 to 4 working days

Faiyum Oasis

55 EGP

3 to 4 working days

Beni Suef Governorate

55 EGP

3 to 4 working days

Minya governorate

55 EGP

3 to 4 working days

Asyut Governorate

55 EGP

3 to 4 working days

Sohag Governorate

55 EGP

3 to 4 working days

Qena Governorate

85 EGP

3 to 4 working days

Luxor Governorate

85 EGP

3 to 4 working days

Aswan Governorate

85 EGP

3 to 4 working days

Red Sea Governorate

85 EGP

3 to 4 working days

South Sinai Governorate

85 EGP

3 to 4 working days

North Coast Governorate 

85 EGP

3 to 4 working days

Matrouh Governorate

85 EGP

3 to 4 working days

New Valley Governorate

130 EGP

3 to 4 working days

North Sinai Governorate

130 EGP

3 to 4 working days

Abu Simbel

130 EGP

3 to 4 working days

Marsa Alam

130 EGP

3 to 4 working days

El Salloum

130 EGP

3 to 4 working days

Halayeb and Shalateen

130 EGP

3 to 4 working days

Bahariya Oasis

130 EGP

3 to 4 working days


P.S.: Be keen on providing an accessible phone number and email at all times, as if the courier tried to contact you within 3 days, your order will be returned automatically, and you will have to go through the shipment process all over again.