Terms and Conditions

The e-commerce website www.MaaAlThahab.com is a   Limited liability  company registered in the Egypt Trade and Companies Register under number 55941 VAT number 381-736-644 , and whose registered office is located at   17 El Ahram St.Tower (B), Floor 8, El Korba, Heliopolis, Cairo, Egypt .

The general terms and conditions define the sales conditions carried out via the commercial website www.MaaAlThahab.com, solely for private individuals.


Maa Al Thahab reserves the right to modify these general terms and conditions at any time.

The customer acknowledges having read and accepted the present terms and conditions.


Copyright and related rights:

All information on the website www.MaaAlThahab.com, its descriptions, photos, and various elements, such as the name of its products, are the integral property of Maa Al Thahab and are protected by Egyptian law. It is expressly forbidden to use, modify, distribute, and publish the elements mentioned above without the written authorization of Maa Al Thahab.


Accuracy of Website Content:

Maa Al Thahab has made every effort to ensure that the content of its website is as accurate as possible, particularly concerning the accuracy of the information, descriptions (including product photos), and prices displayed. However, some details, such as the packaging displayed or the labeling of products, are not contractual. 

Furthermore, Maa Al Thahab declines all responsibility for the accuracy of the information on other websites linked to this site.

Personal Information:

To purchase on our website or when you register online, you agree to provide personal information, such as your name, e-mail address, and phone number.

Please provide the correct information when registering or placing an order to avoid any delays in processing your order. For further information, please visit our Shiping & Delivery policy.

You must also agree to provide payment information when placing orders. You acknowledge and guarantee that the information provided for the order is both valid and correct and confirm that you are the person associated with the billing information provided

Should any information provided during registration change, you must immediately modify your online account. We reserve the right to change the registration requirements at any time.


Online Orders:

Our product offers are valid as long as they are present on the website and in stock.

An online order goes through the following process:

- An e-mail is sent, including a summary and confirmation of the order, specifying that this acknowledgment does not confirm the availability of the product(s) ordered nor validate the order's payment.

- An e-mail is then sent confirming that the order has been shipped along with the payment method confirmation chosen by the customer.

- The product(s) is/are shipped through a shipping company service to the address indicated by the purchaser when the order was placed.

An order is considered to have been placed on the website, and the terms and conditions are accepted as soon as the buyer has validated the payment. 

A client's click constitutes an electronic signature with the same value as a handwritten signature. The click and acceptance of the general terms and conditions constitute an irrevocable and unconditional acceptance of the order by the buyer.

The sale will only be considered final after the order confirmation has been sent to the buyer by the company and the price of the order has been paid in full.

The company reserves the right to cancel any order from a buyer with whom there has been a previous payment dispute or for any other legitimate reason, especially concerning the abnormal nature of an order.




Product prices are expressed in Egyptian pounds and include all taxes, excluding delivery fees.



You can use the following payment methods on this website: Cash on delivery, Visa, Mastercard, E-wallets, value, Fawery, and Paymob.

The payment will be processed and debited at the time of your order. You, at this moment, confirm that you are the owner of the credit card used for payment. Please note that all credit card holders are subject to verification and authorization by the card issuer.

The company reserves the right to withhold any order from being processed or delivered if payment is unsuccessful or refused by the relevant officially accredited institutions.

The company reserves the right to refuse to fulfill an order from a buyer who has not paid for all or part of a previous order or with whom there remains a payment dispute.


Limited Liability: 

Maa Al Thahab cannot be held responsible for failing to fulfill an order if there is a weekend or national vacation. Or in case of a product is unavailable in its national stock.

Maa Al Thahab makes every effort to keep this website free of viruses and other problems. However, the company cannot be held responsible for any damage caused that may arise from using this website, such as a virus, security breach, loss of data, or an interruption in Internet service.


Claims and Information Disclosure:

Please feel free to send us any inquiries or comments concerning the products you use or the products you wish to purchase. Requests, comments, suggestions, ideas, and any other information you provide to us (referred to as "Information") will be treated as non-confidential and non-proprietary.

You also now agree that such information may be stored and used by us, together with any ideas, concepts, or know-how contained therein, for any purpose whatsoever. In addition, if you send us any such information, you guarantee that such information does not have or constitute computer viruses, commercial solicitations, mass e-mailings, junk mail, or spam. You will not impersonate any person or entity, use false e-mail addresses or otherwise mislead Maa Al Thahab as to the origin of any information submitted, and you agree to indemnify Maa Al Thahab and do not hold Maa Al Thahab responsible for any claims of rights made by you or any third party relating to such information.


Jurisdiction and applicable law:

The present general terms and conditions, as well as any goods sold by Maa Al Thahab, are subject to the jurisdiction of Egyptian law.

In case both parties fail to come to an agreement, any dispute relating to the interpretation, enforcement, or breach of contract between Maa Al Thahab and the purchaser will be under the exclusive jurisdiction of the Egyptian courts.


Modifications of legal notices:

We reserve the right to modify these general terms and conditions at any time, and we, therefore, recommend that they be consulted as regularly as possible. Once published on the website, these changes will take immediately.